EBAY: TENS OF THOUSANDS OF MARKETING CAMPAIGNS EXECUTED ANNUALLY

We developed a tool to support the collaboration of eBay’s marketing teams. It helps 2,000 users plan, manage, and evaluate tens of thousands of marketing campaigns every year.

More about the project

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Project duration

10 years

Team size

20 people

Technology used

Java, React, Saga, Spring, Hibernate, RabitMQ, PostSQL and Atlassian Jira

 

Client’s request

eBay’s Global Marketing Operations approached us with the need for software support for planning and evaluating marketing campaigns.

The software solution had to enable teams worldwide to plan campaigns, allocate resources for execution, and collaborate effectively.

Our Solution

The RIO application enables distributed marketing teams at eBay to collaborate on creating, planning, and executing marketing campaigns. It replaces email communication, Excel spreadsheets, and other tools.

It supports 2000 users in planning, managing, and evaluating tens of thousands of marketing campaigns annually.

The system supports the entire process, from submitting campaign requests, planning them over time, producing creative materials, to creating briefs for operational teams handling online communication channels. RIO has significantly streamlined the communication process among marketing teams at eBay.

We manage the application for the client and provide user support. The project is delivered using an agile development methodology from the outset.

Sylke Maringer / Operational Excellence Director, eBay

“A big thank you to everyone who worked on RIO. A massive success, I can tell you guys. It was the most seamless experience we’ve had so far. You managed to deliver brilliant quality, and it was exactly on time and as planned.”

Martin Dušek / Product manager, eBay

“MoroSystems is a valuable partner for us, understanding our processes and providing services tailored to our needs.In addition to delivering the system itself, we also receive full user support and technological consultations.

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