T-MOBILE: UNIFIED SYSTEM FOR PROJECT MANAGEMENT AND COST CAPITALIZATION

Client’s request

The client approached us with the need to implement a tool for planning and managing all types of project and line activities, including work reporting. The goal was to simplify and automate processes for 5,000 users, providing them with an intuitive tool. The data generated from the time tracking also needed to be prepared for capitalization in financial systems.

Solution

The solution enables the management of all projects and line activities for T-Mobile’s Czech and Slovak branches. The tool is used by all T-Mobile employees for time reporting, while providing management with features for capacity planning, approval of timesheets, and project tracking, planning, and reporting.

In the first phase of the project, we integrated the Atlassian Jira tool with the client’s employee database, including organizational structure and group affiliations within T-Mobile. We then created an organizational structure with easy employee search capabilities. The next step was the development and implementation of a time reporting system, combining custom development with commercial applications available from the Atlassian marketplace.

In the following phase, the tool became a critical data source for the capitalization of internal work in financial systems, as well as a tool for tracking plans, capacities, and actual work performed. We implemented a set of reports, some of which were directly integrated into the SAP solution. Finally, functionalities to support Change and Release Management processes were deployed.

Challenges and highlights

The entire project was managed using an agile approach in collaboration with the business owners from T-Mobile. We designed the application to handle access for over 5,000 employees and to process millions of records monthly. A key requirement was ensuring application availability during peak periods, particularly at the end of each month when work report closures occur.