Our long-term partners
What we can help you with
We will analyse your current processes
Our business consultants will analyze your business processes. The current situation will be compared with best practices according to ITIL library and best practices in the field.
We set the processes according to ITIL V3
We will design an ideal solution for the management of the life cycle of your IT services based on ITIL V3 principles. This may include, for example, coverage of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
We implement tools
A team of certified Atlassian consultants and administrators will take care of the implementation of the proposed solution in the Jira Service Desk system, of user training, system operation and technical support.
Why do we specialize in JIRA Service Desk
Jira Service Desk is a certified ITIL implementation tool and currently the most growing customer demand management system. We consider it to be the current industry standard and we have been using it for a long time at MoroSystems. If you choose another tool, we are ready to implement the newly designed processes in your environment using our consultancy services.