Transaction Systems
Implementation of ITIL processes
We will help you improve the quality of your IT services with ITIL.
We have been cooperating with clients for a long time
What we can help you with
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We will analyse your current processes
Our business consultants will analyze your business processes. The current situation will be compared with best practices according to ITIL library and best practices in the field.
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We set the processes according to ITIL V3
We will design an ideal solution for the management of the life cycle of your IT services based on ITIL V3 principles. This may include, for example, coverage of Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
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We implement tools
A team of certified Atlassian consultants and administrators will take care of the implementation of the proposed solution in the Jira Service Desk system, of user training, system operation and technical support.
Why do we specialize in JIRA Service Desk
Jira Service Desk is a certified ITIL implementation tool and currently the most growing customer demand management system. We consider it to be the current industry standard and we have been using it for a long time at MoroSystems. If you choose another tool, we are ready to implement the newly designed processes in your environment using our consultancy services.
Why you will enjoy working with us
“MoroSystems is a valuable partner for us, they understand our processes and provide services tailored to our needs. In addition to delivering the system itself, we also receive full user support and ongoing technology consultations.”
Martin Dusek/ Product Manager
“We have been working with MoroSystems on a wide range of projects for our local and global customers for over 4 years. I appreciate especially their professional approach and the technical level of teams and individuals. That's why MoroSystems is a partner we can always count on.”
Martin Štefan/ VICE PRESIDENT, DELIVERY
“Since the very beginning of our innovative project Konica Minolta AIRe Lens, the independence of the development team has been important to us, as they had to cope with a vague assignment. Working with MoroSystems was very professional and fully met our expectations.”
Petr Kazda/ Service Lab Manager
“Collaboration with MoroSystems began in 2008, initially on local projects and gradually developed into a collaboration on comprehensive solutions for our customers around the world. I appreciate the wide range of technical knowledge at MoroSystems and their proactive approach that allows us to turn to them with any challenge.”
Jan Pytel/ Head of Pre-Sales EMEA
“For me, working with MoroSystems on My AXA is a model of how business and IT should work. The cooperation not only worked well, but we also enjoyed it. I'm glad we found MoroSystems.”
Světlana Chladilová/ PROJECT MANAGER
“With MoroSystems, we had a great time from the beginning and gradually started to work as one team. We decide together on the direction and further development of the project, which brings results.”
Martin Capoušek/ MANAGING DIRECTOR
Development of Web Applications and Portals
Ebay: Workflow management tool Rio
Development of Information Systems
T-Mobile Jira PMO system
We have over
100 successful projects
Cloud Solutions
AEVI Pay Server
Customized Software Development
Konica Minolta AIRe Lens
Development of Web Applications and Portals
AXA web portal redesign
Customized Software Development
Custom Move App for Česká spořitelna
Development of Web Applications and Portals
Vega Tour dispatch portal
Development of Web Applications and Portals
ČSOB: Internet banking
The key to the best solution is our 130 people
7 years with us
“I've been in the software development environment for 14 years. I went through various positions from developer on various platforms, analyst and project manager to company management. I enjoy building new systems and passing on my know-how.”
7 years with us
“At MoroSystems I work as a consultant and help our customers improve their business processes. I use my experience with Atlassian tools and ITIL processes. I always try to tune into the same wavelength of the client and recommend the best solution based on my experience.”
7 years with us
“I build business on mutual respect and a common human approach. I believe that only in this way can working relationships be built. That is why I strive for friendly communication focused on the real needs of our business partners.”
7 years with us
“I have been responsible for delivering IT projects for over 8 years. I have participated in the implementation not only of major projects for the state administration, telephone operators, insurance companies, but also large manufacturing companies.”
7 years with us
“My mission is to identify the potential of our clients and help them use it to gain a competitive advantage. I have been successful in doing this for a long time thanks to our unique team of IT specialists, the values we follow together, and the use of an agile approach to delivering software.”
17 years with us
“I started out as a developer at MoroSystems and gradually moved to today's CTO position. In addition to promoting people's knowledge sharing, I focus on working with our key customers, AEVI and Diebold Nixdorf. We deliver solutions based on data processing and high-loaded systems.”
7 years with us
“I have been in IT for over 15 years, mostly as a Java developer and web application consultant. Now I work as a team leader and take care of the training of our people and improving the quality of projects. I do it by developing customised training plans and setting up unified procedures for working.”
11 years with us
“I have been working in IT for 11 years, of which I have been part of the MoroSystems team for over 7 years. As a developer, team leader and an architect I have participated in the implementation of several large transaction systems.”
6 years with us
“In the past 5 years, as a team leader and architect, I've been responsible for projects with thousands to millions of users. I have completed self-care zones, public portals, intranets, or project management systems. Every project has been very different but my approach has always led me to success.”
10 years with us
“My goal is to simplify and streamline the work of our clients and my own people through DevOps automation. I have been developing web applications for 8 years, focusing primarily on Java backend. For the third year I have also been a team leader specializing in long-term projects.”
